Account deletion
You can request deletion of your account and associated personal information. Because we use a centralized account system, deleting the account can affect access to other services that use the same account.
Submit your request
Sign in and contact customer support from your account to request deletion. If you cannot sign in, use the phone number in the business contact details below so we can help verify the request. Never send your password or full payment details.
Membership and automatic payments
Before requesting deletion, review your membership and any automatic payment agreement in PayPal. Deleting an account does not by itself guarantee that PayPal has cancelled an automatic payment. Follow the Refunds & cancellation instructions or ask support for help.
Information retained
Some transaction, security and legal records may need to be retained after deletion. We will explain any records that must be retained when handling your request. Account deletion can remove access to purchased content and cannot always be reversed.